• Welcome to our Virtual Tour

    Welcome to our Virtual Tour

    Our San Francisco Tile factory is open and in production. We love to share the making process—stop by the factory to see it in person or browse through our virtual tour.

  • Peek into the Factory

    Peek into the Factory

    With 3 kilns, we are able to fire all of our tile production in our San Francisco factory.

    Photo credit: Mariko Reed

  • The Extruder

    The Extruder

    Pugs of clay are put into the extruder.

    Photo credit: Mariko Reed

  • Making Heath Tile

    Making Heath Tile

    The clay is continuously extruded in a flat sheet.

  • Extruded Clay

    Extruded Clay

    The ribbon of clay is cut into standard modules as it comes out of the extruder.

  • Cut into Modules

    Cut into Modules

  • Off to Press

    Off to Press

    The cut sheet of clay is placed on a wood transfer board and rolled down the slide toward the ram press station.

  • Tile Cutters

    Tile Cutters

    The ram press cuts each modular sheet of clay into the familiar Heath tile sizes. Each tile shape has its own cutter layout.

  • Cut Tile

    Cut Tile

    Clay modules waiting to be pressed and pulling out a freshly cut sheet of tile.

    Photo credit: Lukas Scherrer

  • Trimming Excess Clay

    Trimming Excess Clay

    After the sheet of tile is cut, the excess clay must be removed. 

  • Trimming Tile

    Trimming Tile

    Excess clay is removed from the cut shapes by hand.

    Photo credit: Mariko Reed

  • Clay Scraps

    Clay Scraps

    All of our tile scraps are saved and returned to the extruder to eventually become tile.

  • Off to Dry

    Off to Dry

    The cut and trimmed tiles are placed onto a large drying rack.

  • Drying Tile

    Drying Tile

    And moved into the dryers.

  • Glazing the Tile

    Glazing the Tile

    The dried tiles are now ready to be glazed in one of our 98 Made-to-Order glazes.

    Photo credit: Mariko Reed

  • Racks & Shelves

    Racks & Shelves

    The glazed tiles are now moved from their drying racks to the shelves of the kiln.

  • Loading the Kiln

    Loading the Kiln

    The kiln shelves are loaded with tiles ready to be fired.

    Photo credit: Mariko Reed

  • Pyrometric Cones

    Pyrometric Cones

    The cones help identify when the kilns have reached the appropriate temperature.

  • Opening the Kiln

    Opening the Kiln

    After firing, the kilns are cooled and opened to reveal beautiful glazed tiles.

  • Unloading the Kiln

    Unloading the Kiln

    The many tiles are unloaded from the kiln onto QC (quality control) carts. 

  • Tile QC

    Tile QC

    Stacks of tile are carefully reviewed by our Quality Control team.

    Photo credit: Mariko Reed

  • Fired Tile

    Fired Tile

  • Packed for Delivery

    Packed for Delivery

    Tile that passes QC is packed, labelled, and shipped.

    Photo credit: Lukas Scherrer

  • In the Showroom

    In the Showroom

    Tiles are also displayed in our San Francisco showroom.