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How to Purchase & Lead Times

We’re quite excited that you’ve chosen our perfectly imperfect Heath Tile for your upcoming installation (send us a photo, won’t you?) Just to know as you move
forward with this process — we have two ways to think about our tile, Made-to-Order and In-Stock.

Made-To-Order Tile Collections

You order the shape and glaze, and we make it for you. Our Made-to-Order Collections are Classic Field, Dimensional, Tapestry, Dwell Patterns, Mural, and a selection of Dual Glaze.



Our lead times for Heath Tile may vary for our Made-to-Order collections based on order volume and capacity. Our current lead time status is updated regularly below:

Please contact one of our Tile Specialists to get a lead time for your specific project.


Collection Expected Lead Time
Optional Mounting 50 SF or less 8-9 weeks 50+ SF to be reviewed by Production team
Classic Field 300 SF or less, Glossy glazes 4 weeks, Brown clay and Matte glazes 5 weeks. 301+ SF to be reviewed by Production team. +1 additional week for trim
Dimensional 50 SF or less, 15-16 weeks depending on glaze, 51+ SF to be reviewed by Production team
Mural 150 SF or less 8-9 weeks, 150+ SF to be reviewed by Production team
Tapestry 8-9 weeks
Layered Glaze +2 weeks
Dwell Patterns 150 SF or less 8-9 weeks mounted, 150+ SF to be reviewed by Production team
Dwell tile unmounted 150 SF or less 6-7 weeks, 150+ to be reviewed by Production team

In-Stock Tile Collections

Just that—tile that’s generally available for same day purchase and pickup in one of our three tile showrooms. There’s absolutely no difference in the quality of tile. We’re able to offer competitive prices by producing more of these focused offerings. Our In-Stock Collections include Modern Basics and select glazes and shapes from Dual Glaze.



Occasionally, because people love our tile, some of our in-stock tile inventory may be temporarily sold out. We encourage you to call your preferred showroom, in Sausalito, Los Angeles, or San Francisco, to check the current availability of our In-Stock collections.




Interested? The Next Step

Send us a note to let us know how we can help with your project.

We also have tile showrooms in Sausalito, Los Angeles, and San Francisco if you want to see the product firsthand.

Browse Collections

  • Classic Field

    Classic Field

  • Tapestry


  • Dimensional


  • Dual Glaze

    Dual Glaze

  • Dwell Patterns

    Dwell Patterns

  • Modern Basics

    Modern Basics

  • Mural


more tile information

Shop by Color

Shop by Color

Overstock Tile

Overstock Tile

LEED Credits

LEED Credits

Tile Catalog

Tile Catalog

Spec Booklet

Spec Booklet

Photos of Completed Installations

Photos of Completed Installations

Project Inquiries & Tile Samples

Project Inquiries & Tile Samples

How to Install

How to Install

Tile FAQs

Questions about Heath Tile? Perhaps we can answer them here...

Tile FAQs

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