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How to Purchase & Lead Times

Lead times are a fact of life for our made-to-order, handcrafted tile, and vary by the tile glaze, shape, and quantity you’re looking for.

Made-To-Order Tile Collections

You order the shape and glaze, and we make it for you. Our Made-to-Order Collections are Classic Field, Dimensional, Tapestry, Dwell Patterns, Mural, and a selection of Dual Glaze.



Lead times for Heath Tile are based on order volume and capacity. Please contact one of our Tile Specialists to obtain a lead time for your specific project.

Our current lead time status is as follows:



Collection Expected Lead Time
Optional Mounting 50 SF or less 10-11 weeks. 50+ SF to be reviewed by Production team.
Classic Field 300 SF or less, White clay Matte glazes 6 weeks, White clay Glossy glazes 4 weeks, Brown clay 5 weeks. 301+ SF to be reviewed by Production team.
Dimensional 50 SF or less, 16 weeks depending on glaze. 51+ SF to be reviewed by Production team.
Made To Order Trims +1 week for bullnose/quarter rounds, +2-4 weeks for all others.
Mural 150 SF or less 10-11 weeks, 150+ SF to be reviewed by Production team.
Tapestry 10-11 weeks
Layered Glaze +2 weeks
Dwell Patterns 150 SF or less 10-11 weeks mounted. 150+ SF to be reviewed by Production team.
Dwell tile unmounted 150 SF or less 6-7 weeks. 150+ to be reviewed by Production team.

In-Stock Tile Collections

This tile is generally available for same day purchase and pickup in one of our three tile showrooms, although from time to time, we do run out. There’s absolutely no difference in the quality of tile. We’re able to offer competitive prices by producing more of these focused offerings. Our In-Stock Collections include Modern Basics and select glazes and shapes from Dual Glaze.



Occasionally, because people love our tile, some of our in-stock tile inventory may be temporarily sold out. We encourage you to call your preferred showroom, in Sausalito, Los Angeles, or San Francisco, to check the current availability of our In-Stock collections.




Interested? The Next Step

Send us a note to let us know how we can help with your project.

We also have tile showrooms in Sausalito, Los Angeles, and San Francisco if you want to see the product firsthand.

Browse Collections

  • Classic Field

    Classic Field

  • Tapestry


  • Dimensional


  • Dual Glaze

    Dual Glaze

  • Dwell Patterns

    Dwell Patterns

  • Modern Basics

    Modern Basics

  • Mural


more tile information

Shop by Color

Shop by Color

Overstock Tile

Overstock Tile

LEED Credits

LEED Credits

Tile Catalog

Tile Catalog

Spec Booklet

Spec Booklet

Photos of Completed Installations

Photos of Completed Installations

Project Inquiries & Tile Samples

Project Inquiries & Tile Samples

How to Install

How to Install

Tile FAQs

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Tile FAQs

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