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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Domestic orders are shipped via UPS Ground, usually within 3-5 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

Exchange Policy

Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required and the returned item(s) must be new, in original condition, with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Gift returns are eligible for exchange or store credit only. Other restrictions may apply. Contact our customer service team at: customerservice@heathceramics.com.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges. For wallpaper returns, please contact Hygge & West directly.

Please visit our Dinnerware Quality & Care page for usage questions. If shipping your return, please contact Customer Service for your Return Authorization Number.

Warranty

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

All Journals

Behind the scenes, in the studio, at the table, on the road, in the store, back in time—the good stuff we see and do.

Seasonal

Winter Seasonal 2021 is Here

In Conversation

A Young Architect’s Inspiring Approach

Our Philosophy

Archiving Products: What, Why, and How

Seasonal

Summer Seasonal 2021 has Arrived

Behind the Scenes

Celebrating the Boiler Room

Heath Clay Studio

California Homes: "Creative Ceramics; The Design 8 Series Reminds Us to Listen"

Behind the Scenes

All about Heath's Living Wage Initiative

Behind the Scenes

Shipping Done Well

In Conversation

Eleven Years of Akio & Taka

Good to Know

Let's Talk Bowls

Behind the Scenes

X Marks the Pot

Good to Know

Registry Checkout How To

Heath Clay Studio

House Beautiful: "Meet the Artist Behind Cult-Favorite Heath Ceramics"

Good to Know

Variation Celebration

Behind the Scenes

Follow the Plate

Press

American Craft Council: "California Classic"

Dear Home

Dear Home: Father's Day Q&A with Robin

Dear Home

We're turning the tables

Behind the Scenes

What do you see?

Behind the Scenes

A Note from Cathy and Robin to Employees and the Community

Dear Home

Here's How to Style Your Vases

Dear Home

We're feeling grateful

Press

Forbes: "25 Companies That Believe Smaller is Better"

Dear Home

At Home with Cathy Bailey

Dear Home

Behold this mother-daughter duo

Behind the Scenes

Business of Home: "Makers confront a new challenge: downtime"

Dear Home

Rituals and routines

Dear Home

New uses for old favorites

Dear Home

You're glowing!

Dear Home

It's the little things

Behind the Scenes

From Cathy and Robin

Seasonal

Welcome Summer Seasonal 2020

Dear Home

Navigating new rituals

Press

Mother Mag: “Inside the Sleek Tahoe Home of Heath Ceramics’ Cathy Bailey”

Heath Clay Studio

Ceramics Monthly: “Heath Ceramics’ Clay Studio”

Behind the Scenes

2020, A New Year Letter from Cathy & Robin

Heath Clay Studio

Design Series Seven: Bold Interpretation

Press

NYT: “How the Family Behind Heath Ceramics Fishes — and Cooks — Summer Salmon”

Press

The pursuit of zero-waste manufacturing

Heath Clay Studio

Inc. Magazine: “Fired Up”

Press

"The Monocle Guide to Shops, Kiosks and Markets: Design and Homeware"

Heath Clay Studio

About the Heath Clay Studio

Press

KCET: Heath Ceramics "The Making of a California Classic"

Behind the Scenes

Q&A with Sarah Wertzberger

Press

Architectural Digest: “At Heath Ceramics, Cody Bloom Makes the Molds Behind Beloved Pieces”

Seasonal

A Look at Summer Seasonal 2019

Good to Know

Setting the Table: Choosing a White Glaze

Behind the Scenes

Our Zero-Waste Journey: The Latest

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