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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Domestic orders are shipped via UPS Ground, usually within 3-5 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

Exchange Policy

Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required and the returned item(s) must be new, in original condition, with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Gift returns are eligible for exchange or store credit only. Other restrictions may apply. Contact our customer service team at: customerservice@heathceramics.com.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges. For wallpaper returns, please contact Hygge & West directly.

Please visit our Dinnerware Quality & Care page for usage questions. If shipping your return, please contact Customer Service for your Return Authorization Number.

Warranty

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

All Journals

Behind the scenes, in the studio, at the table, on the road, in the store, back in time—the good stuff we see and do.

Behind the Scenes

Glaze Variation: Why It Happens, and Why We Love It

Press

The Globalist by Monocle: Tung Chiang

Seasonal

Beyond the Bloom: Summer Seasonal 2024

Seasonal

Summer 2024: Partners in Craft

B Corp: A Breakdown

News & Events

Everyday Treasures from Akio Nukaga

In Conversation

In Conversation with Windy Chien

Press

Design Better: Midcentury modern design principles and Heath Ceramics

Press

Real Leaders Podcast: Robin Petravic, CEO and Co-Owner of Heath Ceramics

Behind the Scenes

Where Will 2024 Take You?

Notice of Recruitment Fraud

Design Series

Present Ten: A Special Collection Celebrates 10 Years of Design Series

Press

Wirecutter: ‘Our Favorite Mugs’

featured

Closer To Clay: Introducing the 2023 Winter Seasonal Collection

featured

Partners in Craft: Winter Seasonal 2023

Good to Know

Building a Collection for Your Life

Press

Wirecutter: ‘The Best Dinnerware Set’

Community

Commune for Heath Dinnerware Collection

Tile

The Updated Heath Tile Palette

Press

The Strategist: "The Best Platters and Serving Bowls"

Seasonal

Our Summer Seasonal Creative Partners

Seasonal

Introducing Summer Seasonal 2023

Behind the Scenes

Reintroducing the Chez Panisse Line

Good to Know

Glaze Finish and Texture

Community

Cafe Ohlone: A Love Song to the Culture

Seasonal

The Earth and the Treetops

Behind the Scenes

A 2023 New Year Letter from Cathy and Robin

Press

The New York Times: “Decorative Pieces by a Master Potter”

Community

Partners in Craft

Seasonal

In Conversation with Winnie Crittenden

Community

Our Latest Collaboration with Artek

Room Tours

McKinley's Seaview Bungalow

Room Tours

Bungalows by Studio Robert McKinley

Seasonal

Introducing the Winter Seasonal 2022 Collection

Community

Designing Beauty With What Already Exists

Behind the Scenes

Inside Sausalito

Good to Know

The Case for Patina

Community

Akio Nukaga

Dear Home

Natalie Chanin’s Alabama Biscuits

Dear Home

Three Bright Recipes for Summer (or Anytime!)

Seasonal

Introducing the 2022 Summer Seasonal Collection

Community

Summer Seasonal 2022 Creative Collaborators

In Conversation

Edith Heath: A Life in Clay

Behind the Scenes

A New Year Letter, From Us to You

Community

Confronting Climate Change Through Clay

In Conversation

In Conversation with Textile Artist Carolina Jimenez

Seasonal

Winter Seasonal 2021 is Here

In Conversation

A Young Architect’s Inspiring Approach

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