Zingerman's Being a Better Leader – Heath Ceramics

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Domestic orders are shipped via UPS Ground within 2–3 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

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Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required. The returned item(s) must be new, in original condition, and with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Other restrictions may apply.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges. For wallpaper returns, please contact Hygge & West directly.

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We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

Zingerman's

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Being a Better Leader

Zingerman's is a Michigan-based family of small food-related companies and entrepreneurial ventures with a big vision. In this, the second book in a wildly popular series, Zingerman's co-founder, Ari Weinzweig shares his "secrets" on leadership. Accessible and inspiring — we think this book is a must-read for anyone in any type of organization.

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SKU: BK-707

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Author: Ari Weinzweig
Size: 9.3" H x 6.4" W x 1.1" D, 369 pages
Publisher: Zingerman's Press, 2012

Zingerman's is a company we admire at Heath. We've adopted founder Ari Weinzweig's visioning process to guide our business (visioning: a picture of what success looks like at a particular point in the future). We can't wait for you to take in the inspiration.

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