Accessibility Statement
Our Customer Service team are real people in San Francisco, here to help. If you have any questions, call us at 415 361 5552 x12, start a chat, or email customerservice@heathceramics.com. As always, thank you for being here.
Customer Service
Live Chat
In a hurry? Click on the chat icon in the bottom right corner to reach us. We're available Mon–Fri from 8–4 PT.
CONTACT CUSTOMER SERVICE
customerservice@heathceramics.com
415 361 5552 x2
Mon–Fri from 8–4 PT
For press inquiries, please contact Hello PR at heath@helloprgroup.com
Accessibility Statement for Heath Ceramics, LTD
Heath Ceramics is committed to ensuring digital accessibility for people of varying abilities. We are continually improving the user experience for everyone and applying the relevant accessibility standards.
Heath Ceramics strives to maintain compliance with the World Wide Web’s Consortium’s Web Content Accessibility Guidelines 2.1 Level AA (WCAG 2.0 AA) on our website. Heath’s partners outside of HeathCeramics.com are responsible for the accessibility of their assets and compliance with WGA level AA.
Please be aware that WCAG 2.1 AA Guidelines are evolving and our efforts to comply with these guidelines are ongoing. If you would like to report any accessibility issues, please contact us at customerservice@heathceramics.com. We will make all reasonable efforts in order to update the page(s) and ensure their accessibility.
Heath Ceramics, LTD takes the following measures to ensure accessibility of heathceramics.com and heathnewsstand.com:
• Tri-annual website audits to ensure accessibility compliance through an external, third-party evaluation
• Regular self-evaluations to ensure compliance with accessibility best-practice protocols
Accessibility of Heath Ceramics relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your computer:
• HTML
• CSS
• JavaScript
General Accessibility Quick Tips
In order to see things better this feature allows user to users to enlarge their screen. Here are some tips for setting it up:
• On Windows, press the Windows key and plus sign (+) at the same time to zoom in. You can also use the "Magnifier" application under "Accessories".
• On Mac, go to "System Preferences", open "Universal Access" and select the "Seeing" tab. Check the box under "Zoom" to "On".
• On your Apple device, tap "Settings", then "General", then "Accessibility". Tap the "Zoom" button and toggle it "On". Also, on Apple you can use "Cmd" plus the plus (+) or minus (-) keys when you're in a web browser.
Changing colors or fonts (or a mix of both) help many users see text more clearly:
• In Internet Explorer, go to "Tools", then "Internet Options", on to "General". From here, select "Colors, Fonts, or Accessibility".
• In Mozilla Firefox, choose "Options", then "Content", then finally "Fonts & Colors".
• In Safari, select "Preferences", "Appearance" tab, and then hit the "Select..." button next to the font fields.
• In Chrome, go to "Preferences", activate the "Show advanced settings" link, go to the "Web content" heading and change the "Font size", "Customize fonts" in other ways, or set default "Page zoom".
A screen reader is text-to-speech software that enables those who are blind or low vision to access information on a computer or mobile device. The technology reads the screen aloud. Free screen readers are available such as NVDA for Windows and VoiceOver for Mac. Jaws for Windows is also widely used.