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Packaging & Shipping

Orders are shipped within 2–3 business days. Expedited shipping orders can only be sent Mon–Fri. International shipping rates vary according to destination country.

IMPORTANT: International tax and duties are not included in our shipping cost; the recipient is invoiced for this once the shipment reaches its destination. Contact customerservice@heathceramics.com to receive a shipping quote.

Shipping Fees:

$10 ground on orders up to $75
$14 ground on orders $76 to $150
$18 ground on orders $151 to $450
$30 ground on orders $451 to $750
$45 ground on orders $751 to $1000
$75 ground on orders $1001+
Wallpaper samples and gift cards ship free.

To receive your order by December 21st, note the following deadlines:

Thursday, 12/13 at 12pm PST for Ground Shipping to the Eastern US
Monday, 12/17 at 12pm PST for Ground Shipping to the Midwest
Wednesday, 12/19 at 12pm PST for Ground Shipping to the Western US
Tuesday, 12/18 at 12pm PST for 3 Day Shipping
Wednesday, 12/19 at 12pm PST for 2 Day Shipping
Thursday, 12/20 at 12pm PST for Overnight Shipping

Packaging: We’re thrilled to report that ExpandOS have completely eliminated our use of plastic and Styrofoam packing materials. They're fully recyclable, just put them in with your newspaper or cardboard recycling bin and help save our landfills. Sensitive hands, be mindful — some ExpandOS have sharp edges.

Exchange Policy

We’re happy to exchange items within 30 days of purchase for store credit or exchange only. We do not offer refunds. Please ensure items show no signs of use. All exchanges sent back to Heath Ceramics must be accompanied with a receipt or original packing slip and an Exchange Form. Please contact Customer Service to request your Return Authorization number and have your proof of payment handy.

Exchanges in store must be accompanied by proof of payment. Exchanges without proof of payment will be processed at factory seconds pricing. Web Specials are final sale and cannot be exchanged.

Heath is not responsible for any damage that occurs when return shipping so we strongly encourage you to pack the items well and ship via UPS or FedEx. Please note shipping costs are non-refundable.

We’re unable to process exchanges during our Annual Sale event. Items brought in for exchange or store credit during this period will be issued a Return Authorization number and a store credit will be mailed to you within 3–5 business days.

Damage

Heath Journal

Behind the scenes, in the studio, at the table, on the road, in the store, back in time — the good stuff we see and do.

Behind the Scenes

Artek + Heath Collection

News & Events

The latest happenings at Heath.

Heath SF

Make Good Market 2018

Heath LA

Factory Sale 2018

Heath Newsstand

Monthly Talks at the Newsstand

Heath SF

Copenhagen's MAD Mondays Comes to Heath

Behind the Scenes

Behind the Scenes

Artek + Heath Collection

Behind the Scenes

Heath + Askinosie: A Tasty CollaBARation™

Behind the Scenes

Winter Seasonal 2018 is Here

Behind the Scenes

Flatware to Table: The Muir Collection Launches

View All Behind the Scenes Posts

@HeathCeramics

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See what we're up to, and what inspires us...

See more @heathceramics

Tile Inspiration

Glossy Greens

This beautiful bathroom incorporates Seafoam and Jade Porcelain on 2x6 Classic Field tiles.

Architecture: Onion Flats
Interior Design: Medium Plenty

See more tile inspiration

Photo: Melissa Kaseman

In the Press

Some favorite stories and features published about us. Enjoy!

Press

Vogue: "Artek's Finnish Tea Trolley Gets a California Twist from Heath Ceramics"

Press

House Beautiful: "Clay Chic"

Press

Wallpaper*: "Tool Order"

Press

Architectural Digest: "Heath Ceramics Celebrates 70 Years of Modern Design"

See more press features

Instagram

@heathceramics