heath journal
Registry Checkout How To
Thank you so much for registering with Heath Ceramics and congratulations on your special occasion!
Save All Registries offer a lot of flexibility in how you redeem and receive your gifts; because of this, the checkout process is a little non-traditional. We’ve put together this guide to help you navigate completion of your Save All Registry. And know that we’re here to help, should you get stuck or have any questions.
Save All Registries offer a lot of flexibility in how you redeem and receive your gifts; because of this, the checkout process is a little non-traditional. We’ve put together this guide to help you navigate completion of your Save All Registry. And know that we’re here to help, should you get stuck or have any questions.
First Things, First
You are welcome to check out of your Save All Registry as many times as you'd like! Some registrants choose to check out after each gift is purchased by a guest, while others will wait until after all items have been purchased and check out in one fell swoop. It's your choice!Before You Checkout
Now is the time to make changes to the items you have registered for. If you would like to remove items, add new items, or update the color or glazes of existing products on your registry, make those changes before beginning your checkout.To add a new product, navigate to the product page, select Add to Registry and check the box next to the registry you are shopping for.
To remove a product that is unfulfilled, select Remove for the corresponding product listed on your registry page. Fulfilled items will need to stay on your registry; you’ll be able to adjust their quantities once in your cart.
To change the glaze, color, or finish of an item, follow the above steps to first remove the unfulfilled item and then re-add the item in the desired glaze, color, or finish. If the item you wish to change has already been fulfilled — leave it on your registry and also add the appropriate quantity of the glaze or color you would like to redeem.
Checking Out
Ensure there are no items in your cart. Once your Registry includes everything you would like to checkout with, select the "Registry Checkout" button. This begins the checkout process by loading ALL registry items, whether fulfilled or not, into your cart and applying your registry credit.
It may take a few moments to finish adding everything to the cart; keep an eye on the cart icon in the upper right corner of your screen — the process is finished once it shows a number.
Select the Shopping Cart icon in the top right corner once all items have loaded. Now you can remove any items you do not wish to check out with or adjust any quantities.
If you scroll down in your cart, there should be a Redemption Credit already applied. Once you’ve adjusted product quantities to your liking, select Checkout to complete your redemption. Exciting!
Helpful Tips
- • Use a laptop or desktop, rather than a phone or tablet, to complete the redemption.
- • Use Chrome or Safari browser.
- • Clear your cache of browsing history before starting the checkout. A quick way to do this is to hold down the following keys while heathceramics.com is open in your browser: Command + Shift + R (on Macs) or Control + Shift + R (on Windows).
- • Once you have begun checkout, do not refresh or leave the page you are on until checkout is complete.
- • Go slowly and be patient! Our shopping cart can be a little temperamental and may take a few seconds to process each change you make.
- • Give us a call in Customer Service if you have any trouble and we will gladly lend a hand.
