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General Help

Our Customer Service team are real people to help answer your questions seven days a week in Northern California. For questions on specific products, select from the menu on the left (if viewing on a mobile device, click the dropdown menu above). If you don’t find your answer, call us at 415 361 5552 x12, start a chat, or email

And, welcome to our newly redesigned website! As with anything new, kinks are inevitable. We apologize in advance for any glitches, and promise that we're working hard to rectify these issues ASAP. Thanks for your patience!