Virtual Gift Card – Heath Ceramics

We’ve got some exciting updates to our signature Dual Glaze tiles. Our showrooms are open and offering curbside pickup.

We’ve got some exciting updates to our signature Dual Glaze tiles. Our showrooms are open and offering curbside pickup.

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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Orders are shipped within 2–3 business days. International shipping rates vary according to destination country and are calculated during checkout. Sorry, we do not ship to P.O. Boxes.

IMPORTANT: International tax and duties are not included in our shipping cost; the recipient is invoiced for this once the shipment reaches its destination.

Domestic Shipping Fees:

$10 ground on orders up to $75
$14 ground on orders $76 to $150
$18 ground on orders $151 to $450
$30 ground on orders $451 to $750
$45 ground on orders $751 to $1000
$75 ground on orders $1001+
Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate.

Packaging: We’re thrilled to report that ExpandOS has completely eliminated our use of plastic and Styrofoam packing materials. They're fully recyclable, just put them in with your newspaper or cardboard recycling bin and help save our landfills. Sensitive hands, be mindful — some ExpandOS have sharp edges.

Exchange Policy

We’re happy to accept eligible items within 30 days of purchase for store credit or exchange only. We do not offer refunds or returns. We are unable to accept used items for exchange or return. All exchanges sent back to Heath Ceramics must be accompanied with a receipt or original packing slip and an Exchange Form. Please contact Customer Service to request your Return Authorization number and have your proof of purchase handy.

Exchanges in store must be accompanied by proof of payment. Exchanges without proof of payment will be processed at factory seconds pricing. Please note that all Final Few, furniture, and rug sales are final sale and cannot be exchanged.

Heath is not responsible for any damage that occurs when return shipping so we strongly encourage you to pack the items well and ship via UPS or FedEx. Please note shipping costs are non-refundable.

Warranty

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

Physical Gift Card

Our physical gift cards are beautifully printed, with handwritten contents for that Heath touch. If you'd like to include a note to the recipient on the packing slip, please use the "Add a gift message" field in the cart.

Virtual Gift Card

Give the gift of Heath! Save paper AND make someone's day. Win, win. Virtual Gift Cards can be used online and in-store.

Select Gift Card Type Physical Gift Card Virtual Gift Card

Sender Name Please enter a sender name

Recipient name Please enter a recipient name

Sender Email Please enter a valid sender email

Recipient email Please enter a valid recipient email

Select amount Select an amount

Select amount

Recipient name Please enter a recipient name

Recipient email Please enter a recipient email address

Gift message to include in email Please enter a valid message

Select when to send the gift card.

Please select a date.