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This is the final week for Winter Seasonal. Shop now and stay tuned for Summer! Reserve a spot on our Factory Tours in Sausalito and SF.

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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Domestic orders are shipped via UPS Ground within 2–3 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Wallpaper samples and gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

Exchange Policy

Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required. The returned item(s) must be new, in original condition, and with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Other restrictions may apply.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges. For wallpaper returns, please contact Hygge & West directly.

Please visit our Dinnerware Quality & Care page for usage questions. If shipping your return, please contact Customer Service for your Return Authorization Number.

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Our Philosophy

Behind the scenes, in the studio, at the table, on the road, in the store, back in time—the good stuff we see and do.

In Conversation

A 2023 New Year Letter from Cathy and Robin

Community

Designing Beauty With What Already Exists

Behind the Scenes

Inside Sausalito

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A New Year Letter, From Us to You

Community

Confronting Climate Change Through Clay

Our Philosophy

Archiving Products: What, Why, and How

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Our Philosophy

A 2023 New Year Letter from Cathy and Robin

Designing Beauty With What Already Exists

Inside Sausalito

A New Year Letter, From Us to You

Confronting Climate Change Through Clay

Archiving Products: What, Why, and How

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