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Add a letterpressed card to your gift for $5. Your order will contain a beautiful card designed by Heath with your gift message hand-written inside.

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Packaging & Shipping

Domestic orders are shipped via UPS Ground, usually within 5-7 business days. We can not ship to P.O. Boxes. See our domestic shipping rates here.

International shipping rates vary according to destination country and are calculated during checkout. International tax and duties ARE NOT included in our calculated rate; the recipient is invoiced for this once the shipment reaches its destination.

Gift cards ship free, and occasionally, lightweight items may incur a lower shipping rate. Ceramics are heavy and challenging to ship—it's our top priority to get them delivered to you intact, with minimal environmental impact (that's one reason we don't offer expedited shipping or gift wrap). Our shipping rates reflect the true cost of shipping with durable packaging that is entirely recyclable and compostable.

Exchange Policy

Heath will gladly exchange, provide store credit, or refund merchandise to the original form of payment within 30 days of the purchase date. Proof of purchase is required and the returned item(s) must be new, in original condition, with the original tags or stickers. Any cash refunds over $200 will be refunded via mailed check. Returns without proof of purchase will be reviewed. If accepted they will be processed at factory seconds pricing for store credit or exchange only. No returns will be accepted if merchandise has been used. Gift returns are eligible for exchange or store credit only. Other restrictions may apply. Contact our customer service team at: customerservice@heathceramics.com.

*Please note that all 2nd Quality dinnerware, Overstock Tile, Final Few, Furniture, and Rug sales are final sale and are not eligible for returns or exchanges.

Please visit our Dinnerware Quality & Care page for usage questions. If shipping your return, please contact Customer Service for your Return Authorization Number.

Warranty

We warranty our products for up to one year from purchase for proven defects in manufacture. Any breakage in shipment must be reported to Heath Ceramics within 5 days of receiving the shipment. Please email Customer Service with your transaction number or packing slip number and a photo of the breakage. A photo is necessary to reship your product.

All Journals

Behind the scenes, in the studio, at the table, on the road, in the store, back in time—the good stuff we see and do.

Community

A Conversation with Felicia Chiao

featured

Winter 2025: Catching Light

featured

Gathered: Herman Miller · Heath Ceramics

Community

Heath & Salmon Creek Arts

Tile

Arc Tile: Behind the Design

Community

Show of Hands: Artist Showcase

Community

The Good Flea: A Curated Vintage Market

featured

Summer 2025: Field Notes

Press

Bon Appétit: Best Coffee Mugs

Craft Camaraderie:  The Heath Collective

Press

A Guide to Gift Giving This Holiday Season

Seasonal

Introducing Annual Editions, a new way to collect Heath

Press

Wirecutter: ‘The Best Dinnerware Set’

Press

Wirecutter: 'The Best Flatware'

Press

Wirecutter: ‘Our Favorite Mugs’

featured

Pass the Plate: Heath Vintage & Resale

Seasonal

Winter 2024: Conjuring Color

Seasonal

Winter 2024: Partners in Craft

featured

Heath Ceramics & imogene + willie

Press

The Strategist: "The Best Platters and Serving Bowls"

In Conversation

Akio & Ayano: Father and Daughter

Press

Monocle Eureka 396: Heath Ceramics

Press

This Morning Walk: Walking in Beauty and Balance with Cathy Bailey

featured

Heath + Flowers: A Natural Pairing

Behind the Scenes

Mural: Behind the Design

Heath Clay Studio

Craft from Kyoto

Good to Know

Glaze Variation: Why It Happens, and Why We Love It

Press

The Globalist by Monocle: Tung Chiang

Seasonal

Beyond the Bloom: Summer Seasonal 2024

Seasonal

Summer 2024: Partners in Craft

B Corp: A Breakdown

News & Events

Everyday Treasures from Akio Nukaga

In Conversation

In Conversation with Windy Chien

Press

Design Better: Midcentury modern design principles and Heath Ceramics

Press

Real Leaders Podcast: Robin Petravic, CEO and Co-Owner of Heath Ceramics

featured

Where Will 2024 Take You?

Notice of Recruitment Fraud

Design Series

Present Ten: A Special Collection Celebrates 10 Years of Design Series

featured

Closer To Clay: Introducing the 2023 Winter Seasonal Collection

featured

Partners in Craft: Winter Seasonal 2023

Good to Know

Building a Collection for Your Life

Community

Commune for Heath Dinnerware Collection

Tile

The Heath Tile Palette

Seasonal

Our Summer Seasonal Creative Partners

Seasonal

Introducing Summer Seasonal 2023

Behind the Scenes

Reintroducing the Chez Panisse Line

Good to Know

Glaze Finish and Texture

Community

Cafe Ohlone: A Love Song to the Culture

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